Compliance and Quality Standards

The Applied Photophysics Business Management System ISO 9001:2015 has been designed and implemented to ensure product and service is reliably and consistently delivered to specified quality standards.

Internal Calibration and Testing processes ensure that any variation from standard is identified and addressed in-house before the product is despatched. A rigorous Practical Problem Solving (PPS) Methodology using the Plan, Do, Check, Act (PDCA) cycle ensures identification of true root cause and permanent corrective action embedded when any variation from standard is identified. Daily operational Safety, Quality, Cost, Delivery, People (SQCDP) meetings question performance against set key performance indicators, immediately identifying any potential variation which will trigger appropriate PPS.

Design and Development of all Applied Photophysics instruments is performed by experienced Mechanical, Optical and Electronics Engineers, with review and input from the Research Director. The process involves specification, design, prototyping and prototype testing before generation of the final production instrument.  

Appropriate compliance testing is carried out by external bodies, to ensure no risk to health when properly used.

• Europe:  EU Restriction of Hazardous Substances Directive (ROHS) 2011/65/EU
• North America: USA National Registered Testing Laboratory (NRTL) under OHSA Federal code 29 CFR 1910.7.
• Canada. Approval agency TUV-SUD. Standard: UL 61010 1:2012, CAN/CSA C22.2 No. 61010-1:2012

When transferring into production, rigorous documentation is generated, and training is carried out by the relevant engineers, to ensure the competence of all staff involved in manufacture. 

All suppliers of materials, such as electronics and fabricated metal parts, are audited, with regular quality reviews to ensure that inputs maintain the correct quality.  Daily SQCDP meeting will identify any potential variation and drive PPS if required to ensure containment and countermeasures are put in place.