Planned maintenance ensures optimal performance, maximum productivity and minimum downtime.
Regular Preventive Maintenance visits are essential to guarantee and maintain consistent performance standards, and safeguard result accuracy. Over time, routine operation of any CD spectrometer exposes optical components of the monochromator and lamp housing to far-UV light and ozone causing gradual degradation and decreasing light throughput. Restoring optical performance and a system calibration check are just two of the essential tasks included in the bi-annual Preventive Maintenance visits included in a Chirascan Q100 Support Plan.
Users of a Chirascan Q100 covered by a Support Plan are given priority when submitting enquiries to our Helpdesk or planning on-site visits from a fully qualified service engineer.